Entertainment should never become a burden. sh999 believes gaming should be a source of enjoyment — not stress or problems. Our responsible gaming program helps you stay in control at all times.
We've built tools to help you stay in control of your gaming habits.
Set your own maximum deposit limits for daily, weekly, or monthly periods. Once a limit is in place, it cannot be exceeded. This is the most effective way to protect your budget.
If you lose track of how long you've been playing, sh999's session timer will send you timely reminders. Once your set time is up, you'll automatically receive a prompt to take a break.
Enable self-exclusion if you want to take a short break or step away from the platform long-term. Options range from 24 hours to a permanent ban.
Sh999 will periodically remind you how long you've been playing and the total amount transacted in BDT. This transparency helps you make better decisions.
Set a limit on how much you can lose before you're unable to continue playing. This tool directly reduces the risk of financial loss and protects your peace of mind.
If you have any concerns about your gaming, sh999's support team is always ready to help. Share your situation in complete confidence and get the right guidance.
Responsible gaming means enjoying gaming as entertainment — without the risk of financial or emotional harm. sh999 believes every player has the right to know their limits and stick to them. On our platform, responsible gaming isn't just a rule — it's a core part of who we are.
Online gaming has grown rapidly in Bangladesh, and with it, the risk of excessive play for some users. sh999 does not want gaming to have a negative impact on anyone's life. That's why we've built a set of tools that help you stay in control at all times.
Responsible gaming matters not just for you, but for your family too. When gaming shifts from a source of fun to a source of problems, it affects the people around you. sh999 aims to prevent this through awareness.
It's not always easy to tell when normal entertainment starts becoming a problem. Watch out for the warning signs below — catching them early makes them much easier to manage.
Continuing to play after exceeding your spending limit is a clear warning sign.
Chasing losses by placing bigger bets is the most dangerous mindset of all.
Hiding your gaming habits or lying about them is a major warning sign of a problem.
Feeling irritable or restless when you can't play, or getting excessively worked up while playing — both are cause for concern.
Being unable to focus at work or neglecting responsibilities due to gaming is a sign of a serious problem.
Gaming with borrowed money or loans is the clearest red flag of all — please seek help now.
Honest self-reflection is the first step toward responsible gaming. Go through the questions below and answer them truthfully. If three or more answers are "Yes," consider seeking help.
Do you sometimes wish you could spend more time or money on gaming?
Do you feel guilty, ashamed, or anxious about your gaming — during or after a session?
Do you find yourself returning to play repeatedly in an attempt to win back money you've lost?
Have you ever borrowed money or skipped buying something essential in order to fund your gaming?
Have you ever argued with family or loved ones over your gaming habits?
Do you find yourself unable to stop playing even after exceeding your set budget?
Is gaming getting in the way of your work, studies, or family responsibilities?
0–2 Yes answers: You're playing responsibly. Use sh999's tools to keep it that way.
3–4 Yes answers: Stay alert. Enable deposit limits and session timers, and cut back on your play.
5+ Yes answers: Activate self-exclusion immediately and seek help from a professional counselor.
Responsible gaming tools on sh999 are easy to access. Follow the steps below to configure your safety settings today.
After logging in to sh999, click on the profile icon and navigate to the "Responsible Gaming" section.
Enter the maximum deposit amount for daily, weekly, and monthly periods. Limits take effect immediately. To increase a limit, a 72-hour waiting period applies.
Set a maximum session length — choose from 30 minutes, 1 hour, 2 hours, or a custom duration.
A popup will appear at set intervals (e.g., every 30 minutes) showing how long you've been playing and your net result — keep this feature on.
If you feel you need a break, go to the "Self-Exclusion" option and choose 24 hours, 1 week, 1 month, or a permanent ban. Once active, no deposits or bets can be placed during that period.
Sh999 is strictly for users aged 18 and above. Keeping minors away from online gaming is also a responsibility that falls on parents and guardians. Please follow the steps below.
Responsible gaming is more than just following limits — it's a healthy state of mind. sh999 wants you to feel good at the end of every session, not regret it. The habits below will keep your gaming experience enjoyable.