Last Updated: January 2026

sh999 Terms and Conditions

Please read these Terms & Conditions carefully before using the sh999 platform. By registering, you are deemed to have accepted all of the terms set out herein.

Key Aspects of the Terms & Conditions

Here is a quick overview of sh999's key rules before you read the full details.

Age Verification is Mandatory

You must be 18 years of age or older to open an account with sh999. Accounts found to belong to minors will be permanently closed.

One Account Per Person

Each person may open only one account. Creating multiple accounts is strictly prohibited and will result in forfeiture of all bonuses and winnings.

Comply with Bonus Terms

Every bonus offer on sh999 comes with specific wagering requirements. It is important to read these carefully before claiming any bonus.

Payment & Withdrawal Policy

Specific limits and procedures apply to all deposits and withdrawals. Large withdrawals may be held pending completion of KYC verification.

Account Security

It is your responsibility to keep your password and login details confidential. sh999 shall not be liable for any unauthorized use of your account.

Zero Tolerance for Fraud

Any fraudulent activity, use of software bots, or exploitation of the system will result in immediate account closure.

Latest Version — January 2026

1 General Terms & Conditions and Eligibility

By accessing or using the sh999 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms constitute a legally binding agreement between sh999 and its users.

Sh999 reserves the right to update these Terms & Conditions at any time. Notice of changes will be posted on the platform, and continued use of the platform following any update constitutes your acceptance of the revised terms.

  • These terms apply to all users — new or existing, VIP or standard.
  • Sh999 reserves the right to revoke any user's access at any time, with or without cause.
  • If any part of these terms is found to be invalid, the remaining provisions shall continue in full force and effect.
For any inquiries or support, please reach out to our support team.

2 Account Registration & Eligibility

You must be 18 or older to register an account with sh999. All information provided at registration must be accurate and up to date. Opening an account with false information is strictly prohibited and may result in account closure and balance forfeiture.

Registration Terms

  • Each person may create only one account.
  • Multiple accounts from the same device, IP address, or payment method are not permitted.
  • Transferring or selling your account to another person is strictly prohibited.
  • The email address and phone number provided during registration must be active and belong to you personally.
  • Sh999 may request KYC (Know Your Customer) verification at any time.

KYC Verification Process

To maintain a safe gaming environment, sh999 may require identity verification in certain cases. You may be asked to submit a photo of your national ID, passport, or driving license. Withdrawals above a specified amount may be held until KYC verification is complete.

Submitting false identity information or documents is a serious offence. The account will be immediately closed and all balances forfeited.

3 Deposit, Withdrawal & Payment Policy

Specific rules apply to all deposits and withdrawals on sh999. Transactions can be made via local payment methods including Mobile Banking, Nagad, and Rocket. All transactions are processed in Bangladesh Taka (BDT).

Deposit Terms

  • A minimum deposit amount is specified on the platform.
  • Deposits are generally credited to your account within a few minutes.
  • Funds deposited must come from a payment method registered in your own name.
  • Deposits made through a third party are not permitted.

Withdrawal Terms

  • Withdrawal requests are typically processed within 24 hours.
  • VIP members enjoy priority access to faster withdrawals.
  • Withdrawals must be returned via the same payment method used for the original deposit.
  • To withdraw bonus funds, the applicable wagering requirements must be met.
  • Sh999 may temporarily suspend withdrawals in cases of suspicious transactions.
If you encounter any issues with a withdrawal, please contact our 24/7 support team. Records of all transactions are kept on file.

4 Bonus & Promotion Terms

Sh999 offers a range of bonuses and promotions for players. Each bonus offer comes with specific terms attached, and failure to comply with these terms may result in the bonus being voided.

Wagering Requirements

Most bonuses come with wagering requirements. This means you must place a specified amount in bets using the bonus funds before you can withdraw. For example, a BDT 1000 bonus with a 20x wagering requirement means you need to wager a total of BDT 20,000.

General Bonus Terms

  • Each bonus offer can only be used once.
  • Multiple bonuses may not be used simultaneously unless explicitly stated.
  • Bonuses must be claimed within a specified time limit.
  • Certain games may be excluded from bonus wagering.
  • Any attempt to claim bonuses fraudulently will result in cancellation of all bonuses and winnings.
  • Sh999 reserves the right to modify or cancel any bonus or promotion at any time.
Bonuses are for entertainment purposes only. Wagering requirements must be fulfilled before any bonus funds can be withdrawn.

5 Gaming Rules & Fair Play Policy

All game outcomes on sh999 are controlled by an internationally certified RNG (Random Number Generator). This means every round's result is completely random and impartial — no person or system can influence it.

Prohibited Activities

  • Using automated bots or software to play.
  • Colluding with other players to place bets.
  • Exploiting system vulnerabilities to gain an unfair advantage.
  • Placing opposing bets on the same outcome to fulfill bonus turnover requirements.
  • Accessing the platform from a restricted region using a VPN or proxy.

Policy on Technical Errors

Sh999 reserves the right to void any funds incorrectly credited or any irregular winnings resulting from a technical error. In such cases, sh999's decision shall be considered final.

6 Account Suspension & Closure Policy

Sh999 may suspend or permanently close any account at any time for the following reasons:

  • Violation of terms and conditions.
  • Providing false or misleading information.
  • Operating multiple accounts.
  • Suspicious or fraudulent activity.
  • Evidence that the account holder is a minor.
  • Failure to pass KYC verification.

Sh999 will generally attempt to provide notice before closing an account; however, immediate action may be taken in cases of serious violations. Any valid balance (excluding bonuses) will be returned following verification.

Voluntary Account Closure

If you wish to close your account yourself, please submit a request through our support team. As part of our responsible gaming commitment, sh999 also offers a self-exclusion option.

Bonus balances on accounts closed due to terms violations will not be refunded under any circumstances.

7 Responsible Gaming & Age Verification

Sh999 believes gaming is a form of entertainment, not a solution to financial problems. We encourage all players to game responsibly.

  • Set your own limits — you can configure betting limits and deposit limits at any time.
  • Take a cooling-off period if needed — contact support to request a temporary break.
  • All sh999 services are strictly prohibited for anyone under the age of 18.
  • If you notice signs of problem gambling, please seek professional help.

For more details, visit our Responsible Gaming Visit the page.

8 Privacy & Data Protection

Sh999 collects, stores, and uses your personal information solely to provide platform services and ensure security. Your data is never sold to third parties.

For full details of our data protection policy, please visit our Privacy Policy Visit the page to find out what data is collected, how it is stored, and what your rights are.

9 Limitation of Liability

Sh999 shall not be held liable for the following:

  • A game being interrupted due to loss of internet connection or a technical fault.
  • Your account credentials being accessed by a third party due to your own negligence.
  • A software error on the part of a third-party game provider.
  • Service disruptions caused by external factors (server downtime, natural disasters).

Sh999 makes every effort to deliver uninterrupted service, but a 100% uptime guarantee is not possible. Our support team is always on hand to assist with any issues.

10 Dispute Resolution Process

If you have a dispute or complaint, please contact our support team in the first instance. sh999 always strives to resolve issues in a friendly and cooperative manner.

Dispute Resolution Steps

  • Step 1: Submit your complaint via support chat and provide any relevant screenshots or information.
  • Step 2: The support team will provide an initial response within 48 hours.
  • Step 3: If necessary, the matter will be escalated to a senior team.
  • Step 4: The final decision rests with sh999 and is binding.

Disputes over game outcomes are reviewed using RNG logs and server records. All data is retained in the interest of transparency.

Any complaints regarding game results or payments must be raised within 7 days of the incident. Complaints submitted after this period may be difficult to investigate.

Read the terms? Go ahead and sh999Join -

Register today for a safe, transparent, and enjoyable gaming experience. Get started with a welcome bonus.

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